Emerging Technology Spotlight: Cassiopeia

It's no surprise that technologies that enable a better experience for managing remote teams are an in-demand product. That's why we're excited to feature Cassiopeia in our Emerging Technology Spotlight series.

Cassiopeia enables companies to keep their teams on track with insights to boost team dynamics, collaboration, and, very importantly, work-life wellness. In roundtables and Innovation Advisory Councils, we've heard how leaders are leveraging tools in this distributed work environment to ensure not that their employees are underperforming but rather that they are not burning themselves out.

‍

Cassiopeia's technology follows a data-driven approach and lets users reference actionable insights and customized best practices from industry experts. You can quickly sync the product with your team's communication channels like Slack, Zoom, Outlook, Gmail, and other sources to start getting insights instantly.

These insights, backed by AI, are vital in providing a better illustration of what might working well inside an organization while also analyzing friction points to empower organizations to build and maintain a supportive business environment to create successful teams.

‍

Obviously, there's a great concern for privacy and employee trust, which is why Cassiopeia aligned themselves with their core ethical values around data tracking and ensure confidentiality by anonymizing and securing data and not processing any message content itself. They focus on analyzing team communication patterns and revealing insights on a team/subgroup level, not individually.

One of Cassiopeia's customers decided to give up their company's office in the Bay Area and shift to the remote-first model. One of the challenges the company's executives experienced was some difficulties in the company's communication. Although the managers shared information and important decisions on a regular basis, employees felt there wasn’t enough transparency, and they weren't exposed to the relevant information at the right time. Cassiopeia helped the company to identify which channels for communication work best for the broader company messages and what times are better for sending updates and communicating important decisions. The changes that were implemented increased the engagement (e.g replying, commenting) with the company's communication by 15% on average.

Interested in how Cassiopeia could help your company? Get in touch with us today.

‍

‍

‍